Business Support Coordinator

  • Full Time
  • Permanent/Contract (3 month temp to perm)
  • Amber Valley
  • Recruiter: H&G Recruitment
Immediate start
£22,000 - £24,000 per annum
Administration

Job Reference: SRBSCUniAug

Business Support Coordinator 

Our prestigious, expanding client is looking for a new Business Support Co-ordinator to join their team. This role is predominantly based from home.

JOB PURPOSE: 

To provide robust and reliable analytical and administrative support to Service Managers, and the Customer Service function in general, to help prevent or mitigate disruptions to supply, or support intervention in demand, for NHS Supply Chain products to NHS Customers.

KEY RESULTS AREAS:

  • To gather, analyse, manipulate, interpret and present data/information/intelligence in a meaningful manner in support management of demand and supply impacts.
  • To undertake data related administrative tasks in support of Service Managers and critical Customer Services requirements.
  • To generate analytical information and reports on a planned or ‘ad hoc’ basis
  • To actively participate in meetings/projects related to managing or improving our response to supply disruptions and related activities.
  • To support the creation and release of “important customer notices” with relevant parties and enable the delivery of satisfactory outputs
  • To contribute to own personal development
  • Build and maintain positive working relationships with internal and external colleagues.
  • Maintaining an understanding of and responsibility for the health, safety and security of self, others and business property
  • Ensure own actions support equality, diversity and rights
  • To conduct as required, other duties or instruction within scope of the post and appropriate to the grading

PERSONAL REQUIREMENT:

Description

  • Communication
  • Communicate with a range of people on a range of matters
  • Personal & people development
  • Contribute to own personal development
  • Health, safety & security
  • Maintaining an understanding of and responsibility for the health, safety and security of self, others and business property
  • Service improvement
  • Make changes in work practice and offer suggestions for improving process and services
  • Quality
  • Maintain the quality of own work
  • Equality & diversity
  • Act in ways that support equality and value diversity
  • Information processing
  • Input, store and provide data and information in accordance with GDPR and other relevant legislation
  • Knowledge and information resources
  • Access, appraise and apply knowledge and information, utilising all business tools provided

SKILLS/KNOWLEDGE/EXPERTISE:

  • Previous experience working in a dynamic service, sales or marketing environment
  • Strong skills using MS office applications, primarily: EXCEL AND ACCESS.
  • Competency levels required: Excel – advanced, Access – intermediate, Macros – Beginner, VBA – Beginner, SQL – Beginner  * noting VBA and SQL are ideal but not essential
  • Ability to gather, analyse, manipulate and present data in a meaningful manner
  • PC literature with high ability using Outlook
  • Excellent verbal and written communication, including reports and updates
  • Possess good people skills and comfortable working with colleagues at varying levels
  • Ideally experienced at using Google Applications (but not essential) likewise at using a CRM Business tool (ideal but not essential).
  • Able to work alone and without supervision
  • Have good organisational skills – able to multi-task and re-prioritise if needed. Able to prioritise and manage a number of on-going projects and work requirements
  • Able to meet sudden and challenging deadlines and be flexible where required – due to the dynamic nature of the service teams work.
  • At all times project a cheerful, friendly and helpful attitude to all colleagues.
  • Present a smart, professional image in dress, appearance and manner at all times.

The closing date for this position is 31st August. Please send over your CV in the first instance to samantha@h-g-recruitment.com

 

Why choose H&G Recruitment

H&G Recruitment are one of the country’s fastest growing and leading logistic and HGV C+E Class 1, C Class 2 and industrial recruitment experts in the supply chain, we have large key account contracts with some of the largest blue chip distribution companies, national hauliers and supermarket chains in the country.

Since 2003 H&G Recruitment have offered a caring and considerate service to their workforce; come and be part of our winning team – so why delay APPLY today.

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